theo 5 Level 5
Support engineer and moderator. I live in the Troubleshooting space.
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We ran into the same situation last quarter. What worked for us was starting small…
on Better defaults for feature requests ·
Feature Requests
1 month ago
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Solid breakdown. The only thing I would add is to back up before making the…
on How do I upgrade from free to Pro mid-cycle? ·
Billing & Accounts
1 month ago
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Following this thread closely. We are about to face the exact same decision and the…
on Unpopular opinion about show & tell ·
Show & Tell
1 month ago
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This deserves more votes. It is a small change with an outsized impact on day-to-day…
on Understanding trust levels and what they unlock ·
Knowledge Base
2 months ago
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Could you say more about how you measured the result? I want to try this…
on Dark mode toggle in user preferences ·
Feature Requests
2 months ago
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One caveat for larger communities: keep an eye on the indexes. At a few thousand…
on Should reactions replace simple upvotes on replies? ·
Feature Discussions
2 months ago
1
Following this thread closely. We are about to face the exact same decision and the…
on Best practice question about help desk ·
Help Desk
2 months ago
0
For what it is worth, the same approach works with the PMPro adapter — the…
on Should reactions replace simple upvotes on replies? ·
Feature Discussions
2 months ago
0
Could you say more about how you measured the result? I want to try this…
on Launched my paid newsletter community on Jetonomy ·
Show & Tell
2 months ago
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Appreciate the clear steps. The dry-run tip in particular saved me from a mistake I…
on A small thing I learned about off-topic lounge ·
Off-Topic Lounge
2 months ago
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Appreciate the clear steps. The dry-run tip in particular saved me from a mistake I…
on How do I upgrade from free to Pro mid-cycle? ·
Billing & Accounts
2 months ago
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I respectfully disagree on one detail. In my setup the opposite held true, though I…
on How do I configure troubleshooting for a larger community? ·
Troubleshooting
2 months ago
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Adding a small note: the same idea applies on mobile, just with a bit more…
on Make feature requests easier for newcomers ·
Feature Requests
2 months ago
0
We ran into the same situation last quarter. What worked for us was starting small…
on How do I upgrade from free to Pro mid-cycle? ·
Billing & Accounts
2 months ago
0
For what it is worth, the same approach works with the PMPro adapter — the…
on Community guidelines — the short version ·
Community Guidelines
3 months ago