I want to do this the supported way rather than hack around it. What is the recommended approach, and are there pitfalls to avoid?
Links to docs welcome if this is covered somewhere.
What is the recommended way to handle help desk?
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This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.
This is the answer I wish I had found six months ago. Would have saved me a weekend of trial and error.
This is expected behavior, not a bug. The guard you are hitting is intentional — it protects against a class of mistakes that used to cause data loss.
If you need the other behavior, there is a documented filter you can hook to override it per site.