What is the recommended way to handle troubleshooting?

yuki 2 months ago Resolved

I want to do this the supported way rather than hack around it. What is the recommended approach, and are there pitfalls to avoid?

Links to docs welcome if this is covered somewhere.

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elena 1 week ago

This is the answer I wish I had found six months ago. Would have saved me a weekend of trial and error.

maya 2 weeks ago

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.

noah 3 weeks ago

Great point. I had not considered the angle you raised in the second paragraph — it reframes the whole thing for me.

grace 2 months ago Accepted

You can pin a topic from its action menu — look for "Pin to top." A space can hold more than one pinned topic; pinned items sort above the rest while keeping their own order.