maya 5 Level 5
Community lead. Ten years running developer communities; here to keep things kind and useful.
1
I respectfully disagree on one detail. In my setup the opposite held true, though I…
on What is the recommended way to handle help desk? ·
Help Desk
2 weeks ago
2
I respectfully disagree on one detail. In my setup the opposite held true, though I…
on New: dark mode is now available for all members ·
Announcements
2 weeks ago
0
One caveat for larger communities: keep an eye on the indexes. At a few thousand…
on Which webhook fires when a reply is accepted? ·
API & Integrations
2 weeks ago
3
Great point. I had not considered the angle you raised in the second paragraph —…
on What's everyone working on this week? ·
General Discussion
3 weeks ago
0
This matches my experience exactly. The hard part is staying consistent once the initial novelty…
on Resources worth bookmarking for introduce yourself ·
Introduce Yourself
3 weeks ago
0
Appreciate the clear steps. The dry-run tip in particular saved me from a mistake I…
on How do I upgrade from free to Pro mid-cycle? ·
Billing & Accounts
3 weeks ago
0
This matches my experience exactly. The hard part is staying consistent once the initial novelty…
on Hi all — community manager, longtime lurker ·
Introduce Yourself
3 weeks ago
0
I respectfully disagree on one detail. In my setup the opposite held true, though I…
on What's everyone working on this week? ·
General Discussion
3 weeks ago
5
Thanks for writing this up. Bookmarking it — the kind of thing I will want…
on How do I pin an important topic to the top of a space? ·
Help Desk
3 weeks ago
0
Appreciate the clear steps. The dry-run tip in particular saved me from a mistake I…
on Troubleshooting knowledge base — where to start? ·
Knowledge Base
3 weeks ago
0
Thanks for writing this up. Bookmarking it — the kind of thing I will want…
on What has worked for you in general discussion? ·
General Discussion
3 weeks ago
0
This matches my experience exactly. The hard part is staying consistent once the initial novelty…
on Which webhook fires when a reply is accepted? ·
API & Integrations
3 weeks ago
6
Appreciate the clear steps. The dry-run tip in particular saved me from a mistake I…
on Where do I set the community base URL? ·
Getting Started
3 weeks ago
0
This is the answer I wish I had found six months ago. Would have saved…
on How do I configure bug reports for a larger community? ·
Bug Reports
3 weeks ago
0
One caveat for larger communities: keep an eye on the indexes. At a few thousand…
on What is on your desk right now? ·
Off-Topic Lounge
3 weeks ago
0
We ran into the same situation last quarter. What worked for us was starting small…
on Resources worth bookmarking for off-topic lounge ·
Off-Topic Lounge
4 weeks ago
0
This is the answer I wish I had found six months ago. Would have saved…
on Community guidelines — the short version ·
Community Guidelines
4 weeks ago
2
This deserves more votes. It is a small change with an outsized impact on day-to-day…
on Slow space listing on a community with many topics ·
Troubleshooting
4 weeks ago
0
For what it is worth, the same approach works with the PMPro adapter — the…
on Reply count off by one after deleting a reply ·
Bug Reports
4 weeks ago
0
This is the answer I wish I had found six months ago. Would have saved…
on What is the difference between a category and a space? ·
Getting Started
1 month ago