maya 5 Level 5
Community lead. Ten years running developer communities; here to keep things kind and useful.
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I respectfully disagree on one detail. In my setup the opposite held true, though I…
on Could we streamline feature requests? ·
Feature Requests
7 days ago
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One caveat for larger communities: keep an eye on the indexes. At a few thousand…
on Quick question on getting started ·
Getting Started
7 days ago
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Strong agree. Good defaults beat a wall of toggles every single time.
on How do I customize the notification settings? ·
Help Desk
7 days ago
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This matches my experience exactly. The hard part is staying consistent once the initial novelty…
on What's everyone working on this week? ·
General Discussion
1 week ago
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Tried this on a staging copy first and it behaved exactly as described. Confident enough…
on How do I configure help desk for a larger community? ·
Help Desk
1 week ago
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Great point. I had not considered the angle you raised in the second paragraph —…
on How do I configure knowledge base for a larger community? ·
Knowledge Base
1 week ago
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One caveat for larger communities: keep an eye on the indexes. At a few thousand…
on Community guidelines — the short version ·
Community Guidelines
1 week ago
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Adding a small note: the same idea applies on mobile, just with a bit more…
on Office hours this Thursday at 16:00 UTC ·
Events & Office Hours
2 weeks ago
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Strong agree. Good defaults beat a wall of toggles every single time.
on Member-facing changelog inside the community ·
Roadmap Ideas
2 weeks ago
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One caveat for larger communities: keep an eye on the indexes. At a few thousand…
on Launched my paid newsletter community on Jetonomy ·
Show & Tell
2 weeks ago
2
We ran into the same situation last quarter. What worked for us was starting small…
on Quick question on knowledge base ·
Knowledge Base
2 weeks ago
0
We ran into the same situation last quarter. What worked for us was starting small…
on What is on your desk right now? ·
Off-Topic Lounge
2 weeks ago
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Solid breakdown. The only thing I would add is to back up before making the…
on What is on your desk right now? ·
Off-Topic Lounge
2 weeks ago
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Great point. I had not considered the angle you raised in the second paragraph —…
on Saved / bookmarked posts for quick reference ·
Feature Requests
2 weeks ago
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For what it is worth, the same approach works with the PMPro adapter — the…
on Nonprofit discount — is there one? ·
Billing & Accounts
2 weeks ago
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Thanks for writing this up. Bookmarking it — the kind of thing I will want…
on Hi all — community manager, longtime lurker ·
Introduce Yourself
2 weeks ago
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Tried this on a staging copy first and it behaved exactly as described. Confident enough…
on What is the recommended way to handle troubleshooting? ·
Troubleshooting
2 weeks ago
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We ran into the same situation last quarter. What worked for us was starting small…
on Threaded replies vs. flat — what works for support? ·
Feature Discussions
2 weeks ago
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Strong agree. Good defaults beat a wall of toggles every single time.
on Per-space custom accent color ·
Feature Requests
2 weeks ago
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Could you say more about how you measured the result? I want to try this…
on Member-facing changelog inside the community ·
Roadmap Ideas
2 weeks ago