How do I configure help desk for a larger community?

[deleted] 3 months ago

What works at small scale gets shaky as a community grows. How should this be configured for a larger community — a few thousand members and up?

#email

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[deleted] OP 3 months ago

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.

[deleted] OP 2 weeks ago

This deserves more votes. It is a small change with an outsized impact on day-to-day use.